Posts by John Oakland

Interim Head of Quality, London Underground – Redefining Quality

Background Last year provided an Interim Head of Quality for London Underground’s Captital Programmes Directorate (LU CPD).  The introduction to that project started when LU CPD engaged us to investigate the potential development of a ‘formal quality system.’ The purpose of the work was to improve project and programme delivery performance, specifically reviewing processes, systems […]

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The Oakland Institute for Business Research and Education launches

At the CQI Annual Conference on 13th April 2016 we showcased the launch of our research and education division, The Oakland Institute for Business Research and Education. The Institute was founded by our Chairman, Professor John Oakland in 2015 in the 30th year of Oakland Consulting. It continues the work of the highly respected European […]

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4 lessons for quality managers and directors in 2016

Four lessons for quality managers and directors in 2016

Earlier this year we did our usual review of activities and plans for the coming year.  As part of this we analysed which blogs have been the most popular in recent times and discussed what they are telling us about the issues facing the quality profession for the year ahead.  Here I share these insights […]

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