Is the smart metering programme set up to fail?

by Mike Turner and Adrian Cook

The  SMART Meter 2020 programme represents a significant challenge for the UK Energy Supply  Market. The long-term benefits are still being understood.  SMART Meters could transform the way customers use energy, how they are supplied and on what tariff terms.  In the short-term, programmes are dominated by the technical and logistical challenge of fitting millions […]


Redefining Research Quality for this century

by Rob Oakland

The landscape for research quality professionals is dramatically changing. Therefore Oakland Consulting is writing a series of six articles for the Research Quality Association (RQA, The RQA is the professional membership body providing status and visibility for individuals engaged in the quality of research concerning pharmaceuticals, agrochemicals, chemicals and medical devices. These industry sectors face continuous […]


Network Rail: a journey of transformation

by Oakland

Network Rail is involved in some of the most ambitious and diverse ventures in Great Britain – A transformation in anybody’s book. Richard Corderoy, CQP MCQI, explains in the attached Quality World Article how the Oakland Institute helped support the Infrastructure Projects Business Group (IP) to address governance, assurance and improvement. The group’s governance is now aligned to the core […]

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The future of quality – Performance Management Frameworks

by Richard Corderoy and Robert Oakland

In the third part of our special series looking at the future of quality, Richard Corderoy and Robert Oakland examine the role of performance measurement frameworks and the challenges facing the leaders of some of the world’s major organisations? Follow the link and see how the key findings of the Conference Board report of 2013 […]


The “Iceberg” of Programme Success Factors

by Paul Slater

Are you responsible for programmes for which you do not have full control? Are you certain your current controls would warn you before it failed? Oakland’s Discovery™ approach will rapidly give you confidence that your non-financial controls are working, your key programmes are on track, and your keys risks have appropriate mitigation. It is not […]


Lean 50

by Rod Scott

Oakland’s Lean50™ Our Lean50™ projects typically cost £50k and generate a return of 15 times your investment. The approach is applicable across many different sectors and departments within businesses. We have adapted the often hidden elements of a Lean system in a ground-breaking way so they deliver real benefit outside the traditional high-volume manufacturing environment. Our […]