Mike is our Managing Partner who uses quality management processes to identify risks and drive improvement. With a career in operations management and a recognised leader and author in strategic business improvement, Mike is known for his pragmatic approach and ability to work with boards to de-risk businesses and build success.
Mike works in a range of sectors, particularly manufacturing, energy and utilities, media and oil and petrochemicals, working in China, India, America, Canada, Middle East and Europe. He adds value in:
Mike plays a strategic role with the CQI and has co-authored two publications to support the introduction of the new professional competency framework.
Mike did his MBA at Durham University, winning the top prize for his thesis on client relationships in professional services, coming up with different service models for different client needs and objectives. He now puts this theory into practice!