We are Oakland Consulting LLP, a Liability Partnership registered in England and Wales providing Management Consulting and Advisory services. Our registered number is OC379820 and our registered office is at West One, 114 Wellington Street, Leeds LS1 1BA (“we”/ “our” / “us”).
This policy sets out how we collect personal information from you and how the personal information you provide will be processed by us. We are committed to ensuring that your privacy is protected. We will continue to comply with the provisions of the Data Protection Act (“DPA”) until midnight at the start of 25 May 2018, after which we will comply with the General Data Protection Regulation ((EU) 2016/679) (“GDPR”) unless and until the GDPR is no longer directly applicable in the UK, together with any national implementing laws, regulations and secondary legislation as amended or updated from time to time in the UK, and any successor legislation to the GDPR and the DPA (together “Data Protection Legislation”). We are the data controller of data you pass to us pursuant to this policy.
Oakland Consulting LLP is committed to protecting and preserving the privacy of our visitors when visiting our websites or communicating with us. We may change this policy from time to time so please check this page occasionally to ensure you’re happy with any changes. Continued use of the websites implies acceptance of the policy.
Our Data Protection Officer can be contacted using the following email address Hello@theoaklandgroup.co.uk or alternatively writing to our registered office address set out above and marking it for the attention of the Data Protection Officer.
We operate three websites that cover our different services to businesses.
Oakland Consulting LLP collects and processes data about you when:
We also receive contact data through networking (e.g. business cards) and add these details, if relevant, onto our database. We also on occasion purchase ‘opt-in’ data (lists from reputable providers) for promotional campaigns.
We may collect any or all of the information that you give us depending on the type of transaction you enter into, including your name, role, organisation, address, telephone number and email address, together with data about your use of the website. Other information that may be needed from time to time to process a request may also be collected as indicated on the website.
We do not collect any sensitive information about you unless you provide us with the information. If you complete our Contact Us form, you will have provided us with your name, email address and/or telephone number. If you download a document on the site, you will have provided us with your name, organisation, telephone number and email address.
We use the information collected primarily to process the task for which you visited the website or provided your contact data, for example:
We will retain your information for 12 months from the last date you engaged with us. At the end of that period we will review whether we have a legitimate interest to continue to retain your information for another 12 months. If we don not believe we have a legitimate interest to retain your information we will delete you information from our records.
Data collected in the UK is held in accordance with the GDPR. All reasonable precautions are taken to prevent unauthorised access to or disclosure of this information.
We will never sell, share or rent your personal information to any third party without your express permission, unless ordered to do so by a court of law.
We will hold your personal information on our systems for as long as it is necessary for the relevant activity.
This safeguard may require you to provide additional forms of identity should you wish to obtain information about your account details.
Your Internet browser has the in-built facility for storing small files – “Cookies” – that hold information which allows a website to recognise you as a user. A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive.
We use a combination of both session and persistent cookies. Session cookies keep track of your current visit and how you navigate the site, persistent cookies enable our websites to recognise you as a repeat visitor when you return. The session cookies will be deleted from your computer when you close your browser. Persistent cookies will be removed on a predetermined expiry date, or when deleted by you (see cookies table below).
Google Analytics Cookies
Google Analytics is a website monitoring tool that allows users to see volumes of website visitors, their source, and to analyse how the content of their website is viewed and navigated. This in turn allows optimisation of the content and pages on our websites and the marketing programs that drive traffic to the website. Google Analytics does not store any personal information about website visitors, but does use persistent cookies to identify repeat visitors. You may universally opt-out of all Google Analytics tracking used by all websites by visiting the following Url –
Most web browsers allow user privacy settings to block either all cookies, or third-party cookies. Blocking cookies will, however, have a negative impact upon the usability of many websites, including this one. Please visit comprehensive information on how to change your cookie settings in a wide variety of different web browsers, www.youronlinechoices.com/uk/five-top-tips.
|__utma||Google Analytics||This is one of the four main cookies set by the Google Analytics service which enables website owners to track visitor behaviour and measure site performance. This cookie distinguishes between users and sessions. It it used to calculate new and returning visitor statistics. The cookie is updated every time data is sent to Google Analytics. The lifespan of the cookie can be customised by website owners.
Expiry: 2 Years.
|__utmb||Google Analytics||This is one of the four main cookies set by the Google Analytics service which enables website owners to track visitor behaviour and measure site performance. This cookie determines new sessions and visits and expires after 30 minutes. The cookie is updated every time data is sent to Google Analytics.||https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage|
|__utmc||Google Analytics||This is one of the four main cookies set by the Google Analytics service which enables website owners to track visitor behaviour and measure site performance. It is not used in most sites but is set to enable interoperability with the older version of Google Analytics code known as Urchin. In this older versions this was used in combination with the __utmb cookie to identify new sessions/visits for returning visitors. When used by Google Analytics this is always a Session cookie which is destroyed when the user closes their browser.||https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage|
|__utmt||Google Analytics||This cookie is set by Google Analytics. It’s used to throttle the request rate for the service – limiting the collection of data on high traffic sites.
Expiry: 10 Minutes.
|__utmz||Google Analytics||This is one of the four main cookies set by the Google Analytics service which enables website owners to track visitor behaviour measure of site performance. This cookie identifies the source of traffic to the site – so Google Analytics can tell site owners where visitors came from when arriving on the site. The cookie has a life span of 6 months and is updated every time data is sent to Google Analytics.
Expiry: 6 Months.
Our websites may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
You have the choice about whether or not you wish to receive information from us. If you no longer want to receive direct marketing communications from us, then you can change your preferences or completely unsubscribe in one of two ways:
There are a number of rights available to you under GDPR:
Access to your information
Rectification of your data
Right to be forgotten
Right to restrict / object to processing
You have the right to ask us to provide your personal data in a structured, commonly used and machine-readable format so that you are able to transmit the personal data to another data controller. This right only applies:
We’ll respond to your request as soon as possible and in any event within one month from the date we receive it. If we need more time, we’ll let you know.
If you have any complaints about our use of your personal data, please contact us. You are also entitled to report any concerns which you may have to supervisory authority in your jurisdiction. The supervisory authority in the UK is the Information Commissioner’s Office. You can call the ICO on 0303 123 1113 or get in touch via other means as set out on the ICO website at https://ico.org.uk/concerns/.
We do not disclose any personal information obtained about you from our websites to third parties except when we need to do so in order to complete the transaction, e.g. when sending you material associated with a project we are working on with you. We may also use the information to keep in contact with you and inform you of developments associated with our business.
Any trade mark, copyrights in the material and all other intellectual property in or relating to this site belong to Oakland Consulting LLP, or if promoted by Oakland Consulting LLP but belonging to another source, the original source owner.
In accordance with the UK laws you promise not to download copy or make use of materials on this site otherwise than for your personal and private use without prior written consent from ourselves or if not us, the source owner.