The future of quality – Performance Management Frameworks

by Richard Corderoy and Robert Oakland

In the third part of our special series looking at the future of quality, Richard Corderoy and Robert Oakland examine the role of performance measurement frameworks and the challenges facing the leaders of some of the world’s major organisations? Follow the link and see how the key findings of the Conference Board report of 2013 make interesting reading for members of the quality profession. The future of quality – Performance Management Frameworks

 

Performance management frameworks image

Performance management frameworks image