Mike Turner co-authors ebook for the CQI on ‘Leading Quality in the 21st Century’

by Oakland Consulting

In October 2014 the CQI published a document entitled The New Quality Professional.  The purpose of that publication was to present the case for a change in the role and value delivered by the quality profession. It also outlined a vision for the quality profession as a compelling strategic business management function that helps organisations to sustain and thrive.

This vision comprised a statement of our professional brand, a description of our unique skill set – The CQI Competency Framework – and the key factors that must be achieved to deliver this vision (critical success factors). Now that this skills framework has been published, our Managing Partner, Mike Turner has co-authored an ebook for the CQI called Leading Quality in the 21st Century, which focuses on the core of the model – Leadership.

Please click here to read the first part of the ebook.

Leading Quality in the 21st Century - CQI publication