How we've helped our Manufacturing clients

We have helped manufacturing clients with a range of issues including reducing the cost of poor quality, improving skills and competencies, ensuring process control and managing the supply chain and work environment. We helped large and complex manufacturers to:

  • Develop a global improvement project to save £17 million in by reducing excessive warranty costs
  • Reduce the cost of poor quality from 1.9% to 1.2% of sales
  • Significantly increase the skills and competencies of employees to ensure on-going savings could be made through continual improvement.
  • £22 million reduction identified in global operating costs (40 x ROI)

Tackling the cost of poor quality in terms of impact on profit and risk to reputation is one of the key challenges for manufacturers competing in today’s market. This is especially true as more and more organisations outsource their manufacture to low cost economies. Oakland Consulting can help your organisation to ensure on-time, on-cost, on-quality delivery whether you are manufacturing in-house or outsourcing to new suppliers.

Our manufacturing clients include Mitie, Paradigm, Borealis, Pace, ABB, EADS, Nissan, Zobele, Fairchild USA, LBBC

Our manufacturing expert

Rob OaklandPartner

We are off and running and I wanted to send you a note to let you know how pleased I am with our trainer. John has crafted together a training outline that exactly matches our expectations. He has engaged the team, and is working through real world problems and problem solving techniques at a level that is appropriate for our senior manager and director level audience. Additionally, he has done a nice job tying his content back to our theme of golden rule leadership ... leading like we'd want to be led. He's also incorporated a lot of EADS specific content, so it's helping our leaders understand their role in our larger organization.

Scott Sellars


Fairchild Controls USA

Case Studies

Pace: Reliability Improvement

Pace and Oakland Consulting worked in partnership on a phased 9 month program, working closely with an internal cross functional team to design and implement a dashboard of the current costs of quality (CoQ) within Pace and use this data to identify key areas for improvement that could deliver significant and verifiable savings.

UK Boiler manufacturer: Developing a better approach for Reliability Testing

A UK Boiler Company was suffering from significant early life failures. They needed to improve their understanding of Reliability and drive improved performance with upgrading in-house Reliability testing. This technical project resulted in a significant change for the client as they increased focus on Sub-System stress testing – improving defect stimulation during new product reliability testing.

Complex global manufacturer: Improving the introduction of new products

The repeated failure of new product introductions had started to threaten the organisation’s reputation which, in turn, was putting their growth plans at risk. Oakland was commissioned to assess the current level of quality maturity across the entire organisation and then support company-wide improvement activity.

Industrial equipment manufacturer: Recovering from early life product failures

The client has a strategic ambition to grow a larger range of its products. The design envelope of these products has been stretched and therefore they experience more quality issues than the smaller product ranges. Oakland were asked to initially assess the way quality is managed across the business, and then implement a programme to transform quality performance, to enable the desired growth and reduce the total cost of quality.

Sonaca: Quality Improvement for Real Savings

We devised and delivered a training and coaching programme that generated six different Six Sigma process improvement projects at the Sonaca, Belgian plant.

ABB: Quality Transformation

Oakland was engaged to help create a global quality and operational excellence programme across ABB. We worked with senior management to agree the strategic direction, objectives and efficiency targets for the programme along with building the supporting infrastructure across the world.

Systagenix | Understanding the cost of Quality

Oakland was engaged to work closely with a cross functional team to design and implement a dashboard of the current costs of quality (CoQ) within Systagenix and use this data to identify key areas for improvement that could deliver significant and verifiable savings.

World Wide Energy Provider: Strategy Deployment

Following a business merger, Oakland was asked to assist the management team in developing a new strategic plan and deploying the plan which affecting everything from market strategy to operational performance improvements.

Airbus: Supply Chain

Oakland Consulting has been working with EADS over several years to develop and implement an effective improvement programme. This case study briefly describes just one of the hundreds of projects undertaken. It describes the first project undertaken by an EADS Black Belt candidate, recently trained by Oakland Consulting in Lean Six Sigma.

MDBA | Enhancing Transformational Change

To assess the work of the Joint Transformation Programme to enhance the development of new products through joint working with the UK Ministry of Defence (MoD) customer.

Project Harley (FMCG) | Supplier Relationships

The client operates a successful FMCG business, sourcing its products through a single Asian manufacturer. Alternative supply was required to facilitate growth, to reduce overall single source supply risks and also to drive cost reduction and improve quality. The project was rapidly instigated to identify global contract manufacturing options - taking in the ability to manufacture in Asia, the UK and mainland Europe.

Cassidian | Energy Saving

A multi-function team made up of the key stakeholder departments (production, engineering, facilities, environmental) initially performed a systematic analysis of the existing power usage to establish a baseline of consumption behaviour.

Associated Insights

Building quality into the fabric of your business Reducing cost and protecting reputation Defending market share using reliability management Are your products reliable? - Three questions every CEO should get answered