Quality Improvement Consultancy Service

Oakland has over 30 years experience developing cutting edge services

Oakland Consulting has been a world-leading provider of quality and operations excellence consulting services for over 30 years – working in complex, international environments, addressing conflicting internal and external stakeholder requirements across multi-functional, multi-sited organisations.

Oakland’s core offerings include:

Setting Direction

  • Supporting the leadership team to develop Business Strategy
  • Developing a Quality Strategy that supports the Business Strategy

Planning for Quality

  • Formulating a Credible Assurance Framework
  • Recognising and Managing Risk
  • Introducing New Products
  • Understanding and Meeting Requirements
  • Operating Effectively with Partners and Suppliers

Delivering Operational Excellence

  • Designing and implementing new operating models
  • Improving Quality, Cost and Delivery outcomes
  • Improving Supply Chain performance
  • Implementing Management Information frameworks
  • Building a Continuous Improvement culture

Recovering Products and Services

  • Understanding the impact of extending warranty periods
  • Measuring and reducing reliability risk
  • Creating a blueprint for design reliability
  • Responding in the right way to epidemic failure

Building Skills and Capability

  • Developing the Quality and Operations Excellence capability of organisations at all levels

Managing Risk and Assurance

  • Creating organisational risk frameworks which provide clarity and consistency to management of risk
  • Building pragmatic and realistic risk mitigation strategies
  • Understanding how to assure the supply chain delivery and remove risk from the business

Managing Business and People Change

  • Resolving the hidden agenda and sustaining change

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