WE'VE BEEN LEADING THE QUALITY INDUSTRY FOR 30 YEARS
We understand quality better than anyone else
We operate in most sectors for some of the world's biggest organisations
We provide big business thinking with small business agility
The experience of a big consultancy with the focus of a small business
We put your customers' needs at the heart of your business
We break down silos and refocus your business on the customer
We focus on results
We are focused on demonstrating and quantifying our impact on your business
Many of our projects exceed a 15 to 1 ROI
Our experienced consultants' priority is to add value quickly
Oakland Consulting helps clients realise their ambitions. We have a knack at getting to the heart of an issue quickly and working with clients to make a real difference. We add genuine value to clients who:
Are experiencing challenges with quality, cost and delivery issues - with the inevitable impact on customer service and reputation
Want to introduce world-leading business and quality strategy
Need to develop the capabilities of their teams
We employ some of the best Quality and Operational Excellence Consultants in the world and, whilst we have a reputation for leading edge thinking, our way of working is recognised for its pragmatism and focus on business results.
"The savings of the projects after 12 months are estimated at six times the initial investment (excluding future savings), which is an outstanding result. Such a success would not have been possible without your expertise, professionalism and availability."
Northern Gas Networks
"Our operations and project delivery relied on a large team of sub-contractors, but we were struggling to get them to our standards of customer service – everything from the way they looked, to how they communicated and how they completed. Oakland not only got consistent standards, but a major sub-contractor was so impressed they asked Oakland to help them with their sub-contractors!
"Oakland trained 6,000 of our employees in Six Sigma black belt to build global value. We are already seeing savings of €200m a year, but that is just the beginning.
International outsourcing company
"It was costing us £300k a month in liquidated damages as we were not delivering on the key performance indicators. The contract was extremely challenging and we could not see our way to delivering to target. Oakland came in and within six weeks we were down to zero liquidated damages and have now ‘saved’ £4m over the last 12 months.
"Heathrow is one of the most intensively used airports in the world. How we manage asset development projects is a critical factor in keeping Heathrow open and people moving. Oakland Consulting helped us develop a project management process that ensured consistency and clear accountability across all our projects. They asked penetrating questions that got to the heart of issues, were great at facilitating discussions and brought everyone with them."
"This was the most positive experience of working with management consultants I’ve ever had. You were always flexible in meeting our requirements and developed really effective solutions by working with us in close collaboration.
At Oakland Consulting we are a team of specialist individuals with a shared passion for making a tangible, positive difference. Because we are experts we get to the core issues very quickly and save excess analysis and elapsed time. Our knowledge base and long history of engagements gives us access to a lot of best practice knowledge and sources of benchmarks.